If you can not log in to your account at, here is what you may try: Reinstall the Surfshark app, then restart your device and try to log in again.If you are using a mobile device, change the network (switch from Wi-Fi to mobile data).
To change your email address, contact the Surfshark Customer Support agents. If your password turns out to be incorrect, you can reset it here. Try to log in to your account at, and make sure your credentials are correct.If you have another VPN running, disconnect from it.Here is what should help if you are unable to log in to your Surfshark app: You can find a tutorial on how to do that by clicking here. In case the issue persists, the login with code method should resolve the issue. If you have a dynamic IP, most likely, you will be assigned a new IP address after that. If you are using a desktop device and this issue happens, try sharing a network connection from your mobile device to your desktop.Usually, an IP address is blocked for 10 minutes after several unsuccessful login attempts. If the error continues to happen when you connect to Surfshark VPN, disconnect from it, or switch to another server.If you are using a mobile device, change the network (switch from Wi-Fi to cellular data).If you get this error, it's most likely that your IP address was temporarily blocked after several unsuccessful attempts to log in. Surfshark browser extension login issues.Here you will find suggestions on how to solve: Therefore, they can be solved one way or another. However, more often than not, they are caused by interrupted internet connection.
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